PUB200200
IT service management bundle
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IT service management bundle

Optimize your IT services with industry-leading standards. 

This bundle includes four essential standards and a handbook to ensure you have all the necessary resources to optimize your IT services effectively:

  • ISO/IEC 20000-1:2018 Information technology — Service management - Part 1: Service management system requirements
  • ISO/IEC 20000-2:2019 Information technology — Service management - Part 2: Guidance on the application of service management systems
  • ISO/IEC 20000-3:2019 Information technology — Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
  • ISO/IEC 20000-10:2018 Information technology — Service management - Part 10: Concepts and vocabulary
  • ISO/IEC 20000 IT Service Management – A Practical Guide

IT service management bundle

IT service management bundle
pub200200
Idioma
Formato
CHF 516
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  • IT service management bundle10% discount

    Digital version (PDF), English

    CHF 570
    IT service management bundle
    pub200200
    Language
    Format
    CHF 516
    Convert Swiss francs (CHF) to your currency

Why choose this bundle?

  • Comprehensive coverage: This bundle includes all the essential standards for a holistic approach to IT service management.
  • Integrated approach: The standards work together seamlessly, providing a cohesive framework for managing IT services.
  • All you need to succeed: From foundational concepts to practical implementation and guidance, this bundle equips you with everything necessary for success.
  • Cost-effective: Purchasing the bundle is more economical than buying each standard individually, saving time and resources.
  • Regulatory compliance: Helps meet various regulatory and contractual requirements, demonstrating your commitment to IT service excellence.

Key benefits

  • Enhanced service quality: Improves the quality and reliability of IT services, ensuring customer satisfaction.
  • Operational efficiency: Streamlines IT service management processes, leading to increased efficiency and reduced costs.
  • Customer trust: Builds confidence among clients and stakeholders by demonstrating a commitment to high standards in IT service management.
  • Competitive advantage: Differentiates your organization in the marketplace with internationally recognized standards.
  • Continuous improvement: Promotes a culture of continuous improvement, helping your organization stay ahead of industry trends and challenges.

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