International Standard
ISO/IEC 20000-6:2017
Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems
Reference number
ISO/IEC 20000-6:2017
ISO/IEC 20000-6:2017
Edición 1
2017-06
2017-06
© ISO 2024
International Standard
p
ISO/IEC 20000-6:2017
64681
No disponible en español
Publicado
(Edición 1, 2017)
Esta norma se revisó y confirmó por última vez en 2022.
Por lo tanto, esta versión es la actual.
Resumen
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.
Ciclo de vida
Got a question?
Check out our FAQs
Customer care
+41 22 749 08 88
Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)