Draft
International Standard
ISO/IEC/IEEE DIS 23612
Software and systems engineering — Incident management
Reference number
ISO/IEC/IEEE DIS 23612
Edition 1
© ISO 2024
Draft International Standard
Under development
This Draft International Standard is in the enquiry phase with ISO members.

Abstract

This document defines an incident management process and supporting documentation that can be used to manage and implement incident management within any organization, project or maintenance activity. Supporting informative diagrams describing the process and example documents are also provided. This standard is applicable to incident management in all development lifecycle models.

General information

Life cycle

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goals

8
Decent Work and Economic Growth
9
Industry, Innovation and Infrastructure
10
Reduced Inequalities
11
Sustainable Cities and Communities
12
Responsible Consumption and Production

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