ISO 10009:2024

Published (Edition 1, 2024)

CHF 194

Convert Swiss francs (CHF) to your currency

Abstract

This document gives guidance on the selection and application of tools that can be used in a quality management system to:

a) characterize a process or a variable;

b) facilitate problem solving;

c) highlight areas for improvement;

d) improve effectiveness.

This standard contributes to the following Sustainable Development Goals

Check out our FAQs

Customer care

+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)