This document specifies metrics and methods of measuring service excellence performance.
Status: PublishedPublication date: 2022-10
Edition: 1Number of pages: 17
Technical Committee: ISO/TC 312 Excellence in service
- ICS :
- 03.080.01 Services in general
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|std 1 92||PDF + ePub|
|std 2 92||Paper|
ISO/TS 23686:2022Stage: 60.60
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